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Sunday, August 19, 2007

Various Clubs (Not QPR) Apologize for/Explain Problems with World Web Broadcasts

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For those who listen to match commentary over the web, an explanation for the problems. (Was not QPR specific)

Bury - Website Problems - Aug 2007
Buryfc.co.uk would like to apologise to supporters logging on, or trying to logon on during Saturdays game
A server failure at Premium TV resulted in World services being knocked out across all 78 clubs on the PTV network.
Supporters across the country were left without commentary on only the second Saturday of the season.
These circumstances were beyond the web team's control, and have left everyone frustrated and angry.None more so than the club web site manager, and speaking this morning, Gordon Sorfleet said:
"Bitterly disappointed is not a phrase I like to use often, but after seeing the problems first hand on Saturday, I can only apologise to those subscribers who were unable to listen to Saturday's game."
I am extremely angry at the technical problems which dogged World today and there is no excuse.Shakers World subscribers have given Bury FC their valuable support and as far as I am concerned they have been let down by Premium TV today."
"I will not be letting this issue drop and will be pursuing it at high levels within the Football League -- who have the contract with PTV -- on Monday.PTV has assured all webmasters that this will not happen again and they will be taking steps to make sure this is not an issue in future.We will be monitoring this closely to ensure World subscribers receive the service to which they are entitled."
Should you wish to complain about the service on Saturday, or in this case, the lack of it, please email Gordon at the club using Gordon@buryfc.co.uk and the club can assure you that all emails will be sent onto the people that matter within FLi/PTV Bury Official Site

BRISTOL CITY WORLD PROBLEMS: CLARIFICATION
bcfc.co.uk would like to apologise for problems accessing the site during this afternoon's game at Blackpool.
A server failure at Premium TV in Feltham, London, resulted in 'World' services being knocked out across all 78 clubs on the PTV network.
Supporters across the country were left without commentary on only the second Saturday of the season.
These circumstances were beyond the club's control and extremley frustrating for all concerned.
Adam Baker, press officer for the club, said: "Bristol City World subscribers have given the club their valuable support and as far as I am concerned they have been let down today.
"This issue will not disappear and I will be pursuing it at high levels within the Football League, who have the contract with PTV, at the earliest possible stage."
Bristol City

GILLINGHAM - Gills World - An Apology
Gillinghamfootballclub.com would like to apologise on behalf of Football League Interactive for problems accessing the site during Saturday's game against Tranmere Rovers at the KRBS Priestfield Stadium.
The problem occurred at around 2.45pm on Saturday, and was down to a major fault with the Football League Interactive servers at Premium TV in Feltham, London. The situation, which resulted in World services being knocked out across all 78 clubs on the PTV network, was totally beyond the club's control.
Supporters across the country were left without commentary on only the second Saturday of the season.
Gillinghamfootballclub.com once again apologise and would like to advise fans they will be taking this issue up with the Football League and Premium TV. Gillingham

NORTHAMPTON - COBBLERS WORLD; AN APOLOGY
Northampton Town Football Club would like to sincerely apologise to any supporter logged on to Cobblers World and who experienced a loss of commentary during Saturday's game at Brighton.
The problem occurred at around 2.45pm on Saturday, and was down to a major fault with the Football League Interactive servers, totally beyond the club's control.
On behalf of Football League Interactive, we would like to offer our sincerest apologies for this. Northampton

OLDHAM OFFICIAL SITE WORLD PROBLEMS: CLARIFICATIONPosted on: Sat 18 Aug 2007

Oldhamathletic.co.uk would like to apologise for problems accessing the site during this afternoon's game at Carlisle.

A server failure at Premium TV in Feltham, London, resulted in World services being knocked out across all 78 clubs on the PTV network.

Supporters across the country were left without commentary on only the second Saturday of the season.

These circumstances were beyond the web team's control, and has left everyone furious.

Website manager Stu Vose said:
"I am extremely upset at the technical problems which dogged World today and there is no excuse.

"The club's World subscribers have given Oldham Athletic their valuable support and as far as I am concerned they have been let down by Premium TV today.

"I will not be letting this issue drop and will be pursuing it at high levels within the Football League -- who have the contract with PTV -- on Monday.

"PTV have assured me this will not happen again and they will be taking steps to make sure this is not an issue in future.

"I will be monitoring this closely to ensure World subscribers receive the service to which they are entitled." Oldham

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